Terms & Conditions – Urban Repair

Last Updated: 12/Sep/2025

Welcome to Urban Repair! These Terms and Conditions (“Terms”) govern your use of our website, services, and any interactions with our team. By accessing or using our services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Services

Urban Repair provides repair, installation, and maintenance services for residential and commercial properties. All services are subject to availability and may vary depending on your location.

2. Service Requests & Quotes

• Quotes provided through our website, phone, or WhatsApp are for informational purposes only and do not constitute a binding agreement until confirmed in writing.
• Appointment times are scheduled based on technician availability and customer confirmation.

3. Payments & Pricing

• Service fees must be paid as agreed (cash, card, or digital payment methods).
• Pricing may vary depending on the scope of work, materials required, or unexpected conditions.
• Invoices must be settled in full unless alternative arrangements are agreed upon in writing.

4. Cancellations & Rescheduling

• Customers may cancel or reschedule a booking at least 24 hours in advance without penalty.
• Last-minute cancellations may be subject to service charges.

5. Warranty & Liability

• Urban Repair provides limited warranties for certain services (as stated in service agreements).
• We are not responsible for:
  • Damages caused by misuse, negligence, or unauthorized repairs after service completion.
  • Losses resulting from delays due to factors beyond our control (e.g., weather, supplier delays).

6. Use of Website & Content

• All content, including images, text, and materials on our website, is the property of Urban Repair and may not be copied or redistributed without permission.
• Users may not misuse our website, including attempting unauthorized access or spreading malicious software.

7. Communication via WhatsApp & Phone

• By contacting us through WhatsApp or phone, you consent to receive communication related to your service request.
• Urban Repair will never ask for sensitive payment details (like OTPs or banking passwords) over phone or chat.

8. Limitation of Liability

• Urban Repair will not be liable for indirect, incidental, or consequential damages arising from service usage.
• Our total liability in any case will not exceed the total amount paid for the specific service.

9. Governing Law

These Terms shall be governed and interpreted under the laws of [Insert Country/State]. Any disputes shall be resolved in the courts of [Insert Jurisdiction].

10. Updates to Terms

Urban Repair reserves the right to update or modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the updated Terms.

Contact Us
If you have any questions about these Terms, please contact us at:
📧 Email: prateek.kapoor@urban.repairs.co.in
📞 Phone: +91 9953623348