Welcome to Pintora Home Service (“we,” “our,” “us”). By accessing our website or using our services (including waterproofing, leakage detection, painting, plumbing, and repair services), you agree to the following Terms & Conditions.
1. Services
We provide home services including:
Waterproofing (roof, swimming pool, damp/seelan repair)
Thermal scanning & water leakage detection
Painting services (all types)
Plumbing services
All services are subject to availability and site inspection where required.
2. Booking & Service Requests
Customers can request services via phone, website, or other communication channels.
Service dates and timings are subject to availability.
We reserve the right to accept or reject any service request.
3. Pricing & Payments
Prices may vary depending on site condition, materials, and service scope.
Final quotation may be provided after inspection.
Payments must be made as agreed (advance or full payment).
We use third-party payment providers for secure transactions.
4. Cancellations & Refunds
Customers must inform us in advance for cancellations.
Refunds (if applicable) will depend on work status and material usage.
No refund will be provided once the service has been completed.
5. Customer Responsibilities
Provide accurate information about the service location and issue.
Ensure safe and proper access to the work area.
Be available during the scheduled service time.
6. Service Warranty (If Applicable)
Certain services like waterproofing may include a limited warranty.
Warranty terms will be shared separately at the time of service.
Warranty does not cover damage due to misuse, natural disasters, or external factors.
7. Liability
We strive to deliver quality services, but we are not liable for:
Pre-existing damage
Indirect or incidental losses
Delays caused by unforeseen circumstances
8. Third-Party Services
We may involve third-party technicians or partners. However, we ensure they meet our service standards.
9. Intellectual Property
All website content (text, images, branding) belongs to Pintora Home Service and cannot be used without permission.
10. Changes to Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page.